Dear Guests:

We want to share with you some of the adjustments that we’ve had to make to our salon operations. This is out of an abundance of caution for our staff, our guests and our community. We’ve made many internal changes to our salon procedures but we wanted to share the ones that will affect you at your visit. Please come alone to your appointment. We will not be able to accommodate extra family members, children or friends. If they come with you, they will need to wait outside. No handshakes or hugs for us at this time either please!

All guests will be required to wear a mask (all staff members will be required to wear masks as well). We will provide a disposable mask for you upon your arrival.

When you arrive to the salon, we will ask to take your temperature and sign our liability release. (Anyone who has a temperature above 100.04°F will be asked to leave and reschedule their appointment.) We will also ask that you use hand sanitizer or wash your hands in the restroom upon your arrival. We will be using styling capes as usual (which are always washed in between uses).

We will not be offering beverages at this time. We also ask that you bring in the minimal amount of belongings with you as possible.

Please arrive for your appointment with clean, dry hair. We will not be providing blow dry services at this time to help eliminate the spread of germs throughout the salon. This will also help shorten the amount of time guests will be in the salon and give us the extra time needed to sanitize the station and tools before the next guest. (We will have to shampoo for color services but will not be blow drying)

Towards the end of your service, a member of our guest care team will begin the checkout process in the styling chair. We will total your service, add gratuity and your home care products (we will gather them for you and bag them up). This is to eliminate having too many people close together in the front desk area/retail area.

Please know how very important providing excellent service is to us. These new measures we are taking are temporary until we can get back to the high standards that you've come to expect from us. We hope that will be sooner than later!

We sincerely appreciate your support. This situation has certainly brought on some challenges, but we are determined to rise to the occasion with a positive attitude and high level of professionalism. As these circumstances are ever changing, they will require our constant attention and reevaluation. We ask that you please be patient with us as make the necessary adjustments.

Respectfully,

Nadia’s Salon and Spa